LET’S CHAT

For: Dr Charlie Ward Ltd
Last updated: 18th November, 2025

Privacy Policy

This Privacy Policy explains how Dr Charlie Ward Ltd (“we”, “us”, or “our”) collects, uses and protects your information when you use our website https://charlieward.com.

1. Who We Are

Dr Charlie Ward Ltd
Unit 3706, Platinum Tower JLT-PH1-12, Jumeirah Lakes Towers, Dubai, UAE.
PO Box: 338482

Email: [email protected]

We provide online services and membership access through our website.

2. What Information We Collect

We may collect the following information:

A. Information you provide directly

  • Name

  • Email address

  • Any information submitted via our contact forms

  • Billing/contact details provided during membership purchases

B. Automatically collected information

We collect minimal technical data such as:

  • IP address

  • Browser type

  • Pages visited

We do not use Google Analytics or external tracking tools unless stated otherwise.

3. How We Use Your Information

We may use your information to:

  • Respond to enquiries submitted through contact forms

  • Process membership purchases

  • Provide access to member-only content

  • Communicate important updates or service information

  • Send marketing or newsletter emails (only with your consent)

  • Comply with legal or regulatory obligations

We do not sell or rent your personal data.

4. Marketing Emails

If you choose to join our mailing list or membership, you may receive:

  • Updates

  • Newsletters

  • Service or membership-related announcements

You can unsubscribe at any time by clicking the link in our emails.

5. Cookies

We use only essential cookies required to operate the site and your membership login.

6. Sharing Your Information

We may share your information with:

  • Payment processors (for handling secure payments)

  • Web hosting and security providers

  • Email delivery platforms

  • Legal authorities if required

We only share the minimum data required and only with trusted service providers.

7. How We Protect Your Data

We use:

  • SSL encryption

  • Secure hosting

  • Access restrictions

  • Password-protected systems

to help protect your information.

8. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent for marketing

  • Object to processing

  • Request a copy of your data

To make a request, contact us at [email protected].

9. Data Retention

We retain your information:

  • For as long as necessary to provide services

  • For legal/reporting obligations

  • Or until you request deletion (where applicable)

10. Contact Us

For questions about this Privacy Policy or your data, contact:

Dr Charlie Ward Ltd
Email: [email protected]
Address: Unit 3706, Platinum Tower JLT-PH1-12, Jumeirah Lakes Towers, Dubai, UAE.
PO Box: 338482